Unlock New Hire Success: Why Your Employee Onboarding Process Matters (and How to Fix It)

As the saying goes, “You never get a second chance to make a first impression.” This couldn't be more accurate when it comes to a new employee's first day. For agency leaders, the way you welcome and guide talent in those initial days and weeks – your employee onboarding process – critically sets the tone for their entire journey with your company.

Most companies have an onboarding program, but startlingly few employees agree that their employers do it well. In fact, according to Gallup research, only 29% of new employees say they feel fully prepared and supported to excel in their role after their onboarding experience.

But here’s the truth: many companies struggle with effective new hire onboarding. They often lack formal processes, clear ownership, and the right technology — all contributing to a less-than-stellar experience for new team members.

The real issue? Many leaders aren’t even aware there’s a significant problem with their onboarding strategy until it’s too late. High early turnover, lost productivity, and disengaged talent are all red flags indicating your employee onboarding needs an urgent overhaul.

So, how can you tell if your agency's onboarding is missing the mark? Are you part of the majority struggling to effectively integrate new talent? Take our quick quiz to assess your employee onboarding effectiveness in less than 5 minutes!

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The best time to fix onboarding was before your last hire. The next best time? Now.