January is when professional services firms lose their best people. But this seasonal exodus isn't inevitable. The secret? Start your retention strategy in Q4—before employees mentally check out. Stay interviews, career conversations, and strategic flexibility can reduce turnover by up to 40%. Don't wait until resignation letters land on your desk.

Burnout is a serious issue that can affect anyone, especially in small businesses. It’s essential to understand what it is and how it can impact your team. Why Early Detection Matters Burnout rarely happens overnight. It builds slowly, often over weeks or months. Leaders who spot the early signs can step in before it becomes a crisis. In smaller firms, behavioural shifts are often easier to see — but also easier to misread. It’s tempting to put changes down to personal issues

Remember when you knew exactly how every team member was feeling? When a casual coffee chat or quick corridor conversation was enough to...

As the saying goes, “You never get a second chance to make a first impression.” This couldn't be more accurate when it comes to a new...

Workplace happiness is essential for economic success. As our infographic shows, companies that prioritise employee wellbeing and...

Happiness at work is serious business. Research consistently shows that a happy employee is not only more engaged, productive, and...

Enhance your workplace with our free guide, "10 Signs You Need to Improve Employee Experience," featuring insights on tackling turnover...

🔍 How do you know if one of your employees is a flight risk? 43% of employees across Australia and New Zealand are exploring other...

Worried about losing your top performers or candidates because you can’t offer higher salaries? In a tight labour market, benefits can...

When you look at the companies that are nailing their employee experience (EX), it can feel out of reach. How can you compete with global...